Contact Beast TV
Obtain Beast TV Help with setup, billing, or channel issues. Our friendly staff is available anytime on WhatsApp or send an email.
Live Chat
Like to chat? Access the chat widget when online. If offline, drop us an email.
Start a RequestHelp & Guides
Go to Installation for device setup instructions and troubleshooting advice.
View InstallationGet in touch
General Inquiry
Need help with setup, billing, or service? Drop us a message.
Sales & Billing Assistance
Obtain recommendations, control plans, or settle payment questions.
How Can We Help You?
Pick a category for tailored help and convenient shortcuts.
Setup & Installation
Comprehensive instructions for Smart TV, Firestick, Android, iOS, MAG, and more.
Billing & Payments
For issues with invoices, receipts, or payments, we utilize the secure Stripe checkout system.
Technical Issues
Questions about buffering, EPG, or the app? We assist in optimizing your configuration.
Channel Requests
Searching for a specific channel or region? Let us know, and we’ll verify its availability.
Account & Activation
Didn’t get your credentials or activation email? We’ll promptly verify and resend it.
Apps & Compatibility
We’ll recommend the best IPTV apps and settings for your specific device.
Frequently Asked Questions
Access prompt answers to typical questions about support, setup, billing, and devices.
Include your device, app, plan, and a concise description of the problem or request.
Check your spam/junk folder. If it’s still not there, let us know. contact us via WhatsApp It will be resent without delay.
You can purchase more connections as extras. Ask sales for details when you get in touch.
Go to our Installation page for a detailed walkthrough on setting up Firestick and other gadgets.
Refer to our Refund Policy to check eligibility, timelines, and how to file a request.
Smart TV: Smart IPTV or IPTV Smarters. Android devices: TiviMate or IPTV Smarters. iOS platforms: GSE Smart IPTV or IPTV Smarters.
Maintain a 30+ Mbps connection, utilize 5GHz Wi-Fi or Ethernet, enable hardware acceleration, boost buffer size, and halt other downloads or streams.
To update playlists and EPG information, use the refresh/reload option in your app configuration. If required, you may need to delete then add your M3U and EPG links again.
We process payments from all major credit cards through Stripe.
Correct. You have the option to control renewal settings from your account profile or get support from our team if required.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly